tag:blogger.com,1999:blog-11168006.post965226978078320685..comments2024-02-15T22:31:01.027-07:00Comments on Business SOA: SLAs and reporting - whose truth to believe?Steve Joneshttp://www.blogger.com/profile/18324989580856894788noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-11168006.post-47324615155525988202008-05-29T13:09:00.000-07:002008-05-29T13:09:00.000-07:00Steve,Great post! I especially like your list of w...Steve,<BR/><BR/>Great post! I especially like your list of what SLA's are about.<BR/><BR/>I believe, however, that there are real challenges with standards that address the issue.<BR/><BR/>The problem is, that any standard way of defining the metric is something that has to flow back into the business. Sometimes, it may not matter, but other times, it then renders the standard metric useless.<BR/David Bresslerhttps://www.blogger.com/profile/16133056802758844096noreply@blogger.com