Engagement is all about getting information, its about how we get the information from the users and from other systems that we need, it covers how that information gets filtered and the process around registering systems and users.
Management is about what we do with the information, how we prioritise certain elements and eliminate others and use it to decide what actions should be taken. It covers approving actions and business case creation.
Production is about what happens once we've decided to take an action. How do we track their implementation and their operation against the original costs and business case estimates.
This really means that when we do the process and technology work we are being very clear about these handover points between areas because they represent different operational ambitions. Engagement is all about quantity and then filtering. Management is about the quality and Production is about realising the benefits.
We've also mapped the stakeholders onto these areas to determine which bits are most important to them and so which bits will have them actively engaged.
This is now the structure that we will use to organise the project.