The business don't care about technology that works

I had a great conversation with someone today talking about a project where the business really doesn't care about the technology. Why don't they care?

Because they are getting the business outcome they want

That is the key point on why they don't care. Because the technology is providing them with what they want. They couldn't care less whether its a new shiny implementation using REST or some clunky old solution using string, spit and a bloke called Dave with hammers.

All too often IT folks make the mistake of trying to develop and "operationally perfect" solution from a technical perspective but which takes longer to get there from a business perspective, thus meaning that its perceived by the business as a failure and all they are hearing from IT is a list of wonderful technologies which are the reason why they aren't getting their business outcome.

The same goes when the programme goes over budget due to the customisations of the package or the unexpected complexities of the cloud solution. The excuses are almost always technical but all the business cares about is the outcome.

So next time you are looking at the architecture and thinking REST, WS, Dynamically scalable et al just ask yourself this simple question

If I made it simpler and didn't aim for technical perfection would I deliver the business outcome quicker?

Because the business doesn't care how you do it... just that it is done

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