- Meetings shall have an agenda which will
- Identify which services an item refers to
- Have a proposed lead for the item
- A RACI for each item
- During meetings only people who are RAC in the RACI can talk on that item, if you are "informed" shut up
- Minutes will be kept for the meeting with actions assigned to both services and individuals these will be translated into work tasks or bug reports associated with the service.
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1 comment:
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